Last Updated: Nov 26, 2025.

GDS ME Computer Systems India Pvt Ltd (“GDSME India,” “we,” “our,” or “us”), the exclusive distributor of PROKON in India, is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, contact us, or engage with our partners and authorized resellers.

By using this website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website or submit forms:

1.1 Personal Information

Information voluntarily provided by you, such as:

• Name
• Email address
• Phone number
• Organization / Company name
• Job title
• Inquiry details or messages

1.2 Automatically Collected Information

When you browse the site, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Cookies and analytics data

This helps us improve website performance and user experience.

2. How We Use Your Information

GDSME India uses the collected information to:

• Respond to product or partnership inquiries
• Connect you with authorized PROKON resellers or solution partners
• Provide training or support through official channels
• Send updates, announcements, and relevant communications
• Improve website content and user navigation
• Maintain internal records and communication logs

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information only with:

3.1 Authorized PROKON Partners

As we operate through resellers, we may share your details with authorized partners for:

• Licensing enquiries
• Training and onboarding
• Technical support
• Regional service delivery

3.2 Service Providers

Third-party vendors supporting website hosting, analytics, or communication tools.

3.3 Legal Requirements

We may disclose information if required by law, regulation, or government request.

4. Cookies and Tracking Technologies

Our website may use cookies or analytics tools to enhance user experience.

You can disable cookies via browser settings, but some features may not function optimally.

5. Data Security

We implement appropriate technical and administrative measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

While no method of transmission is fully secure, we work to ensure a high level of data protection.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill your requests
• Provide services
• Comply with legal and administrative requirements

You may request deletion of your personal data at any time.

7. Links to Third-Party Websites

Our website may contain links to external websites, partners, resellers, or product pages. GDSME India is not responsible for the privacy practices or content of these external sites.

8. Your Rights

You may request to:

• Access your personal data
• Update or correct your information
• Request deletion
• Withdraw consent for communications

To exercise these rights, contact us using the details below.

9. Contact Information

For privacy-related questions or requests, please contact:

GDS ME Computer Systems India Pvt Ltd

• Email: info@gdsmiddleeast.com
• Phone: +91 98765 43210
• Address: GDS ME Computer Systems India Pvt Ltd
  1G, 1st Floor, The Atomic, Near Technopark Phase 1
  Kazhakuttam, Thiruvananthapuram, Kerala, India, 695582

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.